
Cancellation Policy
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Cancellation fees will be applied per person according to the following schedule, based on the date we receive your written notification:
1. Cancellations initiated by the participant received in writing to BeFree Off-Road with more than 60 days notice before tour start date will receive their deposit as a credit to be used towards future tours with BeFree Off-Road. The credit expires 1 year after issued.
2. Cancellations initiated by the participant received in writing to BeFree Off-Road with 60 or less days notice before the tour start date will forfeit their deposit as a cancellation fee. Any balance payments can be held on file as a credit to be used towards future tours and services with BeFree Off-Road. The credit expires 1 year after issued.
3. Cancellations initiated by the participant received in writing to BeFree Off-Road with 30 or less days notice before the tour start date will forfeit their deposit and any balance payments as a cancellation fee.
4. Cancellations initiated by BeFree Off-Road due to conditions beyond their control including but not limited to fires, weather, terrorism, civil strife, floods, earthquakes, or natural catastrophes, etc. will be credited towards a future trip in full amount of balances paid.
No refunds will be provided for any reason for an unused portion of a trip once the trip begins, including if you leave a trip for any reason or have to be removed from a trip. The trip price is a package cost and refunds and credits are not available for services not used.
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services).
BeFree Off-Road is not responsible for expenses incurred by Participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or canceled by us or by you for any reason.